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Feedback/Comments

Andy always loves to hear from his customers, both old and new. So please don’t forget to leave your feedback about his service, blogs and your whole A.D. Power Repairs experience.

Take a look, below, and see what some of Andy’s customers have said.

30 Responses to Feedback/Comments

  1. Carol April 8, 2017 at 3:06 pm #

    I have been lucky enough to find Andy. My 20 year old microwave is now working and looking like new. Definitely Andy is the go to for all things Miele

  2. Alex Buring August 30, 2016 at 1:24 pm #

    Andy was on point again! Fixing our Miele dishy fast and with good nature. Not the first time we’ve used him, and he’ll sure be our first call for any future dishwasher or oven issues.

  3. Margaret June 19, 2016 at 7:05 am #

    Andy is a professional, knowledgeable, competent tradesman and I would recommend his work anytime.

  4. Jo February 17, 2016 at 6:34 pm #

    Thanks for the terrific service Andy.
    Timely and efficient … and wrapped up in a knowledgeable professional.
    I am very pleased you were recommended to me and I have now passed your details to others.

  5. Jo February 17, 2016 at 6:31 pm #

    Thanks for the terrific service, Andy.
    Timely, efficient and effective – all tied up in a knowledgeable professional with a sense of humour.
    I really appreciate the help with the dishwasher and the tips on dryer placement and oven operation.
    I am very pleased you were recommended to me and now others I know have your details as well.

  6. Tom G February 2, 2016 at 10:04 am #

    Andy fixed my 7 year old Miele dishwasher with incredible efficiency and professionalism. Furthermore, I thought his bill was exceptionally reasonable . I’ll have no hesitation in calling on Andy again to attend to any future problems with my appliances. Also I would highly recommend Andy to anyone else who is looking for a competent, reliable appliance repair technician. He even meticulously cleans up after the job!

  7. Heather November 16, 2015 at 6:10 pm #

    Hi Andy,
    Your post on hardness and setting the dishwasher setting was brilliant, just don’t understand why Miele customer service can’t be as helpful.
    Cheers, Heather

  8. Maggie Aitken July 16, 2015 at 6:23 pm #

    I just had to say thank you. It is so delightful to have a trady who knows his stuff, is quick and efficient with a bonus amazing sense of humour. The problem was simply fixed. Very impressed with a couple of attachments and a lap top which guided him to the solution
    In the process I learned about washing powders and how to use and look after my new Miele washing machine. Better than any shop salesman.
    I loved Andy’s idea of having a separate instruction manual for men and women with a few inviting graphics and an option for the online version with even more enticement to read. Who reads instruction manuals without some kind of enticement like how to use your new Miele appliance in 50 shades of grey!

  9. Geoff Freeman June 28, 2015 at 11:13 pm #

    Andy arrived a little earlier than expected but he did contact as he was leaving his previous appointment so l was able to dash home and let him in.Within minutes of arriving he identified exactly what the problem was and offered me a couple of solutions. He has a thorough knowledge of Miele dishwashers. My dishwasher is 18yrs old and he knew exactly what the problem was and explained all the various features of my very own old dishwasher. I would have no hesitation in recommending Andy.

  10. Graham Kyd April 21, 2015 at 12:55 pm #

    I originally thought you might be redundant , Miele quality etc. But very grateful you were able to save the day and all the helpful advice as well. Not just an excellent technician. All very much appreciated.

  11. Margaret Chung February 17, 2015 at 3:12 pm #

    How nice it was to deal with Andy. He fixed my washing machine perfectly and efficiently, and was pleasant and helpful. I am very pleased with Andy’s service, and I recommend It to anyone needing repairs to their Miele machines.

  12. David Mason December 4, 2014 at 3:42 pm #

    Andy – you’re a star and you show just how good a tradesperson/service provider can and should be. Yes, you serviced my washing machine and dryer and got them both working properly without any fuss – but what sets you apart is that you care about the machines (and your customers), you’re a delight to chat to, you have great knowledge about every facet of your business, you have great integrity, and you make having a painful problem (machines which aren’t working) a real pleasure.

    On top of that your rates are unbelievably reasonable – almost embarrassingly so!

    The only pity is that, given the quality of work you do, I probably won’t be needing you again for a couple of years!

    Many thanks – and for anyone who’s looking to have Miele appliances serviced or repairs, look no further!

  13. Melinda November 3, 2014 at 1:33 pm #

    Thank you for the helpful information on water hardness – told me exactly what I needed to know! Great article

  14. Barbara S November 3, 2014 at 1:30 pm #

    Andy just has to take a look and he finds the problem and comes up with the solution. Fast, clean, efficient and with great tips as well.

  15. Dominica and William July 30, 2014 at 9:42 am #

    Andy has looked after our whole Miele family – washer, dryer and dishwasher. All are doing wonderfully after minor surgery. Thank you for all your love and care of our little whitegoods. Hope you make often use the Heineken openers! Love your work.

  16. Marcia Brereton July 16, 2014 at 3:51 pm #

    Andy is a great find, he is always on time and gives such great service, nothing is ever a problem, I would recommend him to anyone. You Rock Andy

  17. Daisy swift May 16, 2014 at 10:55 pm #

    Hi I have just purchased a new Miele dishwasher in perth and cannot find out my water hardness anywhere so I can set my machine up with. Any information would be greatly appreciated. Thanking you kindly

    Daisy swift

  18. Glenn Close May 3, 2014 at 10:42 am #

    Thanks Andy for professional and ethical advice about what to do with our dryer. Instead of simply charging to replace a broken part he looked at the entire machine and advised replacement (and explained what we had been doing wrong). In sharp contrast to our previous (expensive) experience.

  19. Charles February 6, 2014 at 12:48 pm #

    Andy is ace. Thought everything through and came up with thoughtful fixes for problems with both our Miele ovens even though one appeared to be unfixable.

  20. Donna Seagrave December 17, 2013 at 7:48 am #

    After foolishly googling Miele and getting shonks out who didn’t fix the problem, charged too much and told me the cockroaches have probably eaten through the electricals of my 3 year old dishwasher and I would need a new one, I rang the number on the Miele invoice. All that was needed was to unblock a pipe. Andy is meticulous, reasonably priced and knows his job. More importantly, he has integrity. He also provided advice on how to save money with dishwashing powder.

  21. Garry Chapman September 14, 2013 at 11:55 am #

    Andy, your article on ‘Water Hardness’ and dishwasher ‘setting 3′ allowed me to solve my problem directly and simply. And you offered this vital info for ‘free’ on your informative web site. Thank you for your ‘service’. Should I need some on site service …. I’ll be calling YOU.

  22. Deanne June 4, 2013 at 12:15 pm #

    Can’t recommend highly enough. Andy was so polite and professional from the very onset, calling to give me the time of his arrival, and ever so patient, trying to figure out the problem with my dryer. Thank you Andy.

  23. Di Jagelman May 2, 2013 at 12:52 pm #

    Andy is simply the best. Doesn’t matter if it is the washing machine, the drying machine, fridge or new installation of warming drawers. All fixed rapidly, efficently and courteously. When Andy is on his way I know the problem is fixed! Superb service. Thanks Andy.

  24. Simon Rowell March 14, 2013 at 7:30 pm #

    Thanks very much for your brilliant post on water hardness. We spent ages trying to understand what it all meant and then found your blog. Thanks a million! Simon and Sandra

  25. Belinda F October 16, 2012 at 9:33 am #

    Andy’s the perfect repairman. He’s friendly, polite, on-time, very knowledgeable about his products and never fails to fix the problem. Thanks for your great service.

  26. Jeanette Cavanough September 23, 2012 at 7:38 pm #

    Andy came on time, had the right part to replace, cleaned up the mess after he had finished and my dishwasher is now working perfectly.
    Thanks a lot, Andy.

  27. Ross C September 13, 2012 at 9:31 am #

    Andy is awesome. Reliable, efficient, knowledgable and a pleasure to do business with. Highly recommended.

  28. Lynda J August 21, 2012 at 9:14 am #

    Thank you Andy. It’s rare to find such a professional and knowledgeable technician. I will have no hesitation in using your services again for all of my Miele products and recommending you to all the tenants in my building!

  29. Nikolaus Doerr January 19, 2012 at 9:45 pm #

    Even when you where here in Munich last time, you fixed my dishwasher.
    Thank you for that great service.

  30. Dean Gorman December 23, 2011 at 10:40 am #

    What an outstanding service! Thank you, Andy. You fixed a problem that others just couldn’t understand. You were quick, friendly and got the job done without any problem or fuss. I will have all the pleasure in the world telling everyone I know about your service.

    Thanks for everything Andy, I’m so happy I was given your details.

    Well done A.D Power Repairs!

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